Privacy Policy

Effective date: June 2024

BetterYou ConsultancyĀ ("we," "us," or "our") is committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Including your name, email address, phone number, and mailing address.
  • Demographic Information: Such as age, gender, and educational background.
  • Medical and Health Information: Provided voluntarily for the purpose of receiving consulting services, including information related to neurodivergent conditions.
  • Payment Information: If you make a payment for our services, we collect payment card details and billing information.
  • Communication History: Records of communications between you and us, including emails, messages, and notes from consultations.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing consulting services tailored to your needs and preferences.
  • Communicating with you about our services, appointments, and updates.
  • Processing payments for services rendered.
  • Responding to inquiries, requests, or complaints.
  • Improving our services and website based on user feedback and interactions.
  • Complying with legal obligations and enforcing our terms and policies.

3. Data Security

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business or providing services to you, such as payment processors or IT service providers. We require these third parties to maintain the confidentiality of your information and only use it for the purposes for which we disclose it to them.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Object to the processing of your personal data.
  • Restrict the processing of your personal information.
  • Receive a copy of your personal data in a structured, machine-readable format.
  • Withdraw consent for the processing of your personal information, where applicable.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of the policy.

Contact Us

If you have any questions, concerns or complaints about thisĀ Privacy PolicyĀ please contact us: